Ian Shaeffer

Ian Shaeffer is the owner and lead technician at HouseHero, bringing years of hands-on experience in laundry appliance repair. As an owner-operated business, Ian personally handles every repair job, ensuring quality workmanship and personal attention to every customer.

Expertise

Ian specializes in diagnosing and repairing all major brands of washers and dryers, from common issues like leaks and heating problems to complex electronic and mechanical failures. With extensive experience across Whirlpool, Maytag, Samsung, LG, GE, and other major brands, Ian can quickly identify and fix problems that others might miss.

• Washer Repair: Leaks, spin issues, drainage problems, agitation, electrical issues
• Dryer Repair: Heating problems, drum issues, airflow problems
• All Brands: Experience with residential and commercial laundry equipment
• Emergency Service: Same-day service for urgent repairs

Philosophy

Ian believes in honest, transparent service with fair pricing. “Every customer deserves quality work at a fair price,” is the foundation of HouseHero. No upselling, no hidden fees—just honest diagnosis and reliable repairs that get your appliances working again.

Ian personally stands behind every repair with a warranty, ensuring customer satisfaction and peace of mind. When you call HouseHero, you’re working directly with the owner who cares about getting your laundry appliances running smoothly.